Shipping is free for orders over $99 CAD to the USA and Canada. Orders can take up to 7 business days to process and normal shipping times are between 2-10 business days (or faster!). If you do not receive your package within that time period please contact me.
International Shipping rates (10-30 business days) are between $12-$50.
Due to the collective nature of art and art products, we do not accept refunds, returns or exchanges unless the item you have received is damaged.
If you receive a defective item, please contact us or call 519-496-0763 with details of the product and the damage. We may ask for photos in order to assess the damage.
Upon fully examining your claim, we will notify you as to whether you are entitled to a refund or a replacement as a result of the damage. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.